FAQ’s
What areas do you service?
We are currently serving clients in Medford, MA.
What vaccinations are mandatory?
What are the registration rules?
How do I obtain a dog license?
In Medford only: Provide the City Clerk’s Office the following information: owner’s name, owner’s address, telephone number, dog’s name, telephone number, breed, color, and age. For a male or female dog, the fee is $15.00. For a neutered male or a spayed female, the fee is $10.00. Proof of spaying or neutering must be submitted with the initial license application. Verification of rabies vaccination must also be submitted each year, but, in most instances, the information has been sent directly to us from the veterinarian. Renewal applications can be requested and sent to your address or you can access the online Dog License application form below.
Click here for Medford application
Click here for Medford’s dog license portal
Would we call the owner in the case of an emergency?
In the unlikely event of an emergency, we would call the owner ASAP.
How do I return a lost dog?
In Medford only: Contact the Animal Control Office at 781-393-2563 or Medford Police at 781-396-9400 with the tag number and year.
If an emergency occurs, would we take your pet to the vet?
In the unlikely event of an emergency, we would contact the owner to inform them of the situation. It is up to the owners discretion whether or not we bring them to the vet. If needed we will absolutely take your fury friend to the vet or meet up with the owner.
Do you walk in all weather conditions?
Are you reachable?
Yes, we are almost always available via phone or text.
What if we have an urgent emergency?
We are here to help. Just call us.
What is your cancellation policy?
We don’t charge if you cancel within 24 hours of your appointments booked . If you have appts booked you cancel same day or we go as scheduled your dog is not home or was taken by it owners or past 24 hrs you will be responsible for service fee . This fee must be paid prior to your next appointment.
What payment methods do you accept?
Venmo, Zelle, Cash, Check Ach, Debit Cards, Credit Cards.
$30.00 Return Fee For Checks
Do we use area that is fenced in?
Yes we have local dog park that has 2 parks with owner consent we will take pup there to run & playball. If it not too busy with pups.
Do we offer same-day appoints?
Yes, we do call or text me we will work with our clients.
When should we pay for our walk?
All walks must be paid in advance via our website or at the time of the walk.
Do you hold a house-key for ongoing clients?
We are able to use a lock-box key for our ongoing clients. Safety is our top priority.
What kind of walks do you offer?
We offer solo walks (neighborhood or trail) or group walks (neighborhood or trail).
Are you available on weekends?
Yes, but you must speak with us for special bookings. Additional fees may apply.
Do we transport dogs for walks?
We are able to pick up your furry friend.
Do you carry insurance?
Yes, we are fully insured and bonded.
Are you CPR certified?
Yes, I am CPR certified, as well as BLS certified. I also have first aid experience.
Do you offer in-home dogsitting?
Yes, we can dogsit at your home.
Do you offer drop-ins?
Yes, we offer drop-ins for feeding or medication.
Do you have a clean record?
Yes, my staff and I have a clean record.
I have more than one dog. Can you walk both of them?
Yes, please contact us for additional pricing.
How many dogs are typically walked at a time?
Will you take my dog to swim?
Yes, some dogs like water and we will take them to swim only with the owner’s consent.
Do we offer online bookings?
We do offer online bookings on our website through PetPocketbook
